Trusted Choice

Maiello & Manzi Insurance Agency
" All Forms of Insurance "

Trusted Choice - Pledge of Performance

Trusted Choice^® agencies are insurance and financial services firms whose access to multiple
companies and commitment to quality service enable us to offer our clients competitive
pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice^®agency, we are dedicated to you and are committed to treating you as
a person, not a policy. This commitment means we shall:

Work with you to identify the insurance and financial services that are right for you,
your family or your business and use our access to multiple companies to deliver those
products.

Guide you through the claims process for a prompt and fair resolution of your claim.Help you solve problems related to your coverage or account.

Explain the coverages and options available to you through our agency, at your
request.

Return your phone calls and e-mails promptly and respond to your requests in a timely
manner.

Provide 24/7 services for our customers, offering any or all of the following: emergency
phone numbers, Internet account access, e-mail and call center services.

Use our experience and multiple company relationships to customize your coverage as
needed.

Commit our staff to continuing education so they may be more knowledgeable in
serving you.

Treat you with respect and courtesy.

Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our
commitment, so we may take corrective action.

Maiello & Manzi Insurance Agency

193 Ridge Road                                500 Craig Road
North Arlington, NJ 07031            Manalapan, NJ 07726
(201) 991-0028                                    (848) 863-6800
(888) 572-4162 (f)                               (888) 572-4162 (f)

Thomas Maiello
tom.maiello@mm-insure.com

Vito Manzi
vito.manzi@mm-insure.com

James Vitz
james.vitz@mm-insure.com

Aldo Patruno
aldo.patruno@mm-insure.com

Erica Freudenberg
erica.freudenberg@mm-insure.com

Josh Goldstein
josh.goldstein@mm-insure.com